INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long will delivery take?
From the United States is generally 2-6 days, need to know the specific delivery location can contact our customer service.
Email: Support@Orthocomfoot.Com
Or directly click chat icon in the lower right corner to contact our customer service online, we will be happy to answer for you!
How do I check my order status?
Tracking your number can be done in three easy steps:
–          Get your tracking number, available from the email that you received after the checkout process.
–       Go to the website www.17track.net
–       Paste your tracking number in the empty box and click “TRACK” for a live tracking of your order.
How do I change/cancel my order?
After placing an order, you need to cancel or change the order, please contact our customer service email, customer service will reply to you after confirmation.
How long after payment does it take to ship my order?
Orders will be shipped within 2 business days after payment has 
been cleared.Orders made on Saturdays, Sundays, and holidays
 will be  processed on the next business day and will be shipped 
within 24 hours.
What forms of payments do you accept?

We accept Paypal and credit card (Paypal, Visa, mastercard, Apple Pay, Google Pay, JCB, American Express, DISCOVER, …)

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS