SHIPPING INFORMATION How long will delivery take?From the United States is generally 2-6 days, need to know the specific delivery location can contact our customer service.Email:Support@Orthocomfoot.ComOr directly click chat icon in the lower right corner to contact our customer service online, we will be happy to answer for you! How do I check my order status?Tracking your number can be done in three easy steps:– Get your tracking number, available from the email that you received after the checkout process.– Go to the website www.17track.net– Paste your tracking number in the empty box and click “TRACK” for a live tracking of your order. How do I change/cancel my order?After placing an order, you need to cancel or change the order, please contact our customer service email, customer service will reply to you after confirmation. How long after payment does it take to ship my order? Orders will be shipped within 2 business days after payment has been cleared.Orders made on Saturdays, Sundays, and holidays will be processed on the next business day and will be shipped within 24 hours. How much does shipping cost?The majority of our products include free shipping. However, for a selected few, shipping cost depends on the weight and volume of the product but also the recipient’s shipping . Please contact our customer service for additional information.For further information please contact Support@Orthocomfoot.ComPAYMENT INFORMATION What forms of payments do you accept?We accept Paypal and credit card (Paypal, Visa, mastercard, Apple Pay, Google Pay, JCB, American Express, DISCOVER, …) How many days after confirming the refund will you receive it?We will refund you immediately after confirming the refund, and you will receive the refund within 3 days. Why does it show payment failure when making a payment?This is likely to be a problem with the system, but do not worry, you can try a few more times, if you still can not pay, you can contact customer service to solve. I received multiple coupon codes from the store, can these codes be stacked?One account can only use one coupon code at a time, multiple coupon codes cannot be stacked.